Comprehensive Support

We don’t just support our application but also anything you use it for.

People often fear integration because it can be difficult to identify who owns a problem.

We are there to support you, whatever the problem:

  • Our integration software will trap errors and notify you if something doesn’t look right

  • Our software can automatically create a support ticket on our support system

  • You can contact your assigned technician or a member of our account management team at any time

  • We are happy to investigate any issues on your behalf to identify exactly what went wrong and confirm who should fix it

  • Common issues (eg. invalid data) can be trapped and rejected so information can be resubmitted once it’s been corrected

Friendly Expert Help

Support That Sticks

We don’t just support our software, we support your whole integration environment.

If something breaks, we’ll know first, fix it fast, and keep you informed.

No blame, no handoffs, just expert help from people who know housing IT inside out.

Expert-Led Support

Real consultants, real answers. No bots, no blame, just fast, expert help.

Housing IT Specialists

Every support ticket goes to someone who knows your systems inside out.

No-Fuss Fixes

We don’t point fingers, we just solve the problem and keep you moving.

Trusted by Many

More than 70 housing providers rely on us to keep their systems connected.

Let’s Connect

At Manifest Software Solutions, we’re dedicated to simplifying your system integrations. Whether you’re exploring new solutions or need support with existing ones, our team is here to help.

Contact Us:

Alternatively, complete the form , and we’ll get back to you promptly.

“Everything is now paperless. Without these integrations, none of this would be achievable.”

Optivo

“United Living supply a wide range of services to our customers and require a flexible integration service that ensures our customer’s needs are met. Manifest are always happy to work with us and our customers on the design of the integration.”

United Living

“Manifest Software Solutions are quick to respond, they know the system is important for file and payment processing.

This project has been seamless.”

The Regenda Group

“We have worked with Manifest Software Solutions since late 2017 and they are, by far, the best software company I have worked in partnership with.”

Black Country Housing

“If a customer provides a low satisfaction score, we can now contact them and quickly resolve the situation before it escalates into a complaint. Manifest Software Solutions has enabled us to turn ranters into ravers!”

Eastlight Community Homes

“Alan means what he says – they partner with us and have done a really good job of being an extended member of the team.”

Optivo

“They are an emergency service of sorts as they always resolve problems, even if it’s not their issue.”

Aspire Housing

“We have always found the support from Manifest Software Solutions to be excellent. They are very responsive, often knowing about issues before we know about them and offering to speak to other parties to resolve.”

Aspire Housing

“Working to extremely tight timescales Manifest quickly became a member of project team and worked together with us and our partner to provide a robust custom integration that allowed Salesforce to access property, tenancy, tenant and works order details.”

Magenta Living

“They are really knowledgeable, always going above and beyond to help us.”

Saxon Weald

“The Manifest team work closely with our delivery team to ensure a joined-up approach, ensuring customers get the very best, fully integrated solutions. The flexibility of Manifest and their willingness to put customers first definitely sets them apart.”

Total Mobile

“We completely trust them. No matter what the obstacle is, they will overcome it.

There is no chasing as if they say they are going to do it, they will.”

Eastlight Community Homes

“Manifest Software Solutions have reduced costs and time by working closely with Total Mobile on this dual development piece.”

Eastlight Community Homes

“The outcomes from this project have exceeded all expectations.”

Aspire Housing

“Every week, they make a commitment to our weekly progress meetings and they never let us down.”

Eastlight Community Homes

“Manifest Software Solutions are very agile and motivated to support their customers. It’s nice to have someone who you feel is representing you.”

Optivo

“They are a dream to work with! Manifest Software Solutions are innovative as they are always looking at new technology to see how we can do things better. They have set a high standard that we now set for other suppliers.”

Aspire Housing

“Manifest have taken the complexity out of a complicated process. Everything is adaptable.

They are knowledgeable, honest and trustworthy and they give you sound, honest advice with your business in mind, not theirs.”

South Yorkshire Housing Association

“Manifest Software Solutions always remain flexible – despite technical and time-based challenges.”

Eastlight Community Homes

“The Manifest team are extremely flexible and willing to help in any way they can.

I can’t imagine having undertaken this project without them.”

Hammersmith & Fulham Council