What do I need to know before contacting you?

If you can provide the business objective(s) that you are working towards, and the systems that you are currently using and what for, we can take that as the starting point for our project roadmap. The more information you can supply at the outset of a project, including budgets, timings and internal resources, the more accurate our quote will be. And if you’re not sure about the extent of any or all of those things, don’t worry – as part of our in-depth discovery process, we’ll help you to identify them.

Where is your team based?

Much of our work is conducted remotely and our developers are based in various locations around the UK. For face-to-face meetings, we are more than happy to travel to you wherever you are in the UK.

Why should I choose you rather than asking my in-house team to help?

We often try to leverage the huge experience we have and focus on reducing risk, also (if we can) that we are formally contracted to provide all services and support, no more worry about staff leaving or going on holiday. Clear SLAs, knowledge and skills that can't be found in-house. This is what we do every day and have done for years, nothing comes close.

How much does the Universal Adaptor cost?

Every project that we undertake is tailored to the individual client, so it’s difficult to put a precise cost without knowing all of the details. However, what we can say is that the UA provides solutions that give significantly greater value for money than other potential solutions, enabling digital transformation in organisations for whom it would otherwise be financially out of reach. Find out more from our clients themselves and contact us for a bespoke quotation.

How long does it take to install the Universal Adaptor?

The project duration from commission to implementation can be as little as two weeks. Of course, we look at every project with fresh eyes and overall delivery time will depend on the complexity of the project scope. From our extensive experience, we can forecast project delivery time from the early stages and work with you if it is required to hit key internal milestones. All of the integration projects that we have worked on to date using the UA have been delivered on time and on budget.

Can the software be upgraded in the future as new technology becomes available?

Absolutely – we will let you know as and when any updates that might affect you are released as we’re always looking to improve and further develop our work.

Once an integration is in place who looks after it?

Post-implementation, we provide a support network which works for you including a fully managed service. For services involving your business and external suppliers, we build in training for key users so that everyone is using your systems to maximum efficiency.

Is the Universal Adapter cloud-based?

It can be, but doesn’t have to be. We typically site our technology on the same platform as that of your largest data source, to avoid unnecessary costs or delays. We will identify your platform preference at the earliest stages of the project, in order to provide a solution that fulfils this.

We’re proud to have achieved Cyber Essentials Plus, the highest level of certification under the UK government’s Cyber Essentials scheme. This certification involves a rigorous, independent audit of our security controls, providing assurance that our systems are protected against common cyber threats. It reflects our commitment to maintaining strong cybersecurity standards and safeguarding data across our operations.

What licensing do I need from my existing suppliers?

Licensing can be complicated so as part of our work, we will identify the various methods of integration possible for you to allow you to check with your supplier what you are licensed for.

FAQs – Manifest Software Solutions

What do I need to know before contacting you?
What do I need to know before contacting you?
Where is your team based?
Where is your team based?
Why should I choose you rather than asking my in-house team to help?
Why should I choose you rather than asking my in-house team to help?
How much does the Universal Adaptor cost?
How much does the Universal Adaptor cost?
How long does it take to install the Universal Adaptor?
How long does it take to install the Universal Adaptor?
Can the software be upgraded in the future as new technology becomes available?
Can the software be upgraded in the future as new technology becomes available?
Once an integration is in place who looks after it?
Once an integration is in place who looks after it?
Is the Universal Adapter cloud-based?
Is the Universal Adapter cloud-based?
Is my data safe?
Is my data safe?
What licensing do I need from my existing suppliers?
What licensing do I need from my existing suppliers?

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FAQs

What do I need to know before contacting you?

Where is your team based?

Why should I choose you rather than asking my in-house team to help?

How much does the Universal Adaptor cost?

How long does it take to install the Universal Adaptor?

Can the software be upgraded in the future as new technology becomes available?

Once an integration is in place who looks after it?

Is the Universal Adapter cloud-based?

Is my data safe?

What licensing do I need from my existing suppliers?

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