What’s New at Manifest
News, tips, and stories from the team powering housing integrations that work.
Manifest Software Solutions sponsor the prestigious Northern Housing Awards The Northern Housing Awards acknowledge the fantastic work done by social housing providers and businesses in the North of England. This isn’t just technology, in fact it is more about the people, which is what social housing should be all about. Manifest wanted to share in [...]
Manifest Software Solutions has been named Most Innovative Consultancy at the prestigious Housing Digital Innovation Awards 2024, held at the iconic Edgbaston Stadium. The award recognises Manifest’s outstanding contributions to digital transformation in the social housing sector. The ceremony, attended by over 400 industry professionals, celebrated 23 trailblazing organisations and individuals who are redefining [...]
Manifest Software Solutions integrate RedkiteCRM and Mears to provide A2Dominion with a fully integrated real-time repairs solution The Universal Adapter cloud integration platform successfully went live, integrating the RedkiteCRM solution (built on Dynamics) with the Mears MCM solution. As all the integration for this phase of the project integrates cloud hosted systems, no on-premise gateway [...]
Manifest Software Solutions integrate Localz with Total Mobile and MRI housing to improve service delivery The Universal Adapter allows customers to receive a notification when their operative is on the way and also receive a link to a map so they can track progress. Customers continue to receive real-time updates and can even contact the [...]
Manifest Software Solutions integrate Total Mobile with the Council’s existing MRI housing software to provide a seamless integrated client/contractor solution The Universal Adapter allows Council staff to book repairs and manage appointments in real-time without leaving the Council’s housing management system. The Council’s systems are continually kept updated by the Universal Adapter, this allows customer [...]
South Yorkshire Housing Association has been providing homes for those most in need since 1972. Looking to change their housing management system from QLX to Cx, they needed a supplier to produce an interface between Cx and their repairs mobile solution, First Touch. With extensive experience integrating systems in housing, Manifest Software Solutions (MSS) was appointed [...]
Welwyn Hatfield Borough Council go live with the Manifest Software Solutions unified diary viewer to provide staff real-time access to contractor diariesThe unified diary viewer allows Welwyn staff logged into Council systems to easily view and manage contractor appointments without leaving their system. The integrated viewer includes a comprehensive range of familiar features such as:View [...]
London Borough of Hammersmith & Fulham choose Manifest Software Solutions to help with their move to the CloudLondon Borough of Hammersmith & Fulham (LBHF) are embarking on a journey being undertaken by a lot of progressive organisations seeking to deliver cost effective services to their customers. LBHF are looking to make maximum use of cloud [...]
As a long time user of the DRS scheduling solution, Saxon Weald chose to implement the Job Manager mobile working solution. The Job Manager solution is extremely configurable allowing Saxon Weald’s operatives to collect all the information required by the business. However, all that information needs to update their Orchard housing system.Manifest Software Solutions worked [...]
During the project MSS developed a great working relationship with FLS. It was fantastic to work with a company who are just as enthusiastic about integrating systems as we are. The wide range of modern APIs made working with FLS a dream and everything was hooked up in no time.About FLSFLS is Europe’s technology leader [...]
Eastlight go live with integrated Orchard, Total Mobile, self appointed repairs portal and OpenAccounts using the Manifest Software Solutions Universal Adapter.Eastlight Community Homes was created in July 2020 following the merger of Colne Housing and Greenfields Community Housing, providing 12,000 homes across Suffolk and Essex.Manifest Software Solutions worked closely with Eastlight and Total Mobile to [...]
Manifest Software Solutions is named as a supplier on Crown Commercial Service’s G-Cloud 12 framework Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer best value [...]
Manifest Software Solutions integrate Mears with Council systemsMears has an extensive suite of APIs that allow external systems to seamlessly plug-in to their software. This allows the software you use every day to:Add RepairsBook AppointmentsRebook AppointmentsSend Information to the PlannerAdd NotesGet Contractor NotesGet Contractor Events (Updates)Get Completion DetailsGet SoRs ClaimedCancel a RepairMears recognise the importance of [...]
It’s been a great week for Manifest Software Solutions after winning a prestigious industry award.At the UK Housing Awards ceremony on 1 May our team were crowned winners of the Innovator Partner of the Year category for our Universal Adapter technology.With 4.1 million people accommodated in social housing and an ever-increasing percentage of known internet usage amongst UK adult population now [...]
Customer Success Stories
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“Manifest Software Solutions are quick to respond, they know the system is important for file and payment processing.
This project has been seamless.”
“They are really knowledgeable, always going above and beyond to help us.”
“They are a dream to work with! Manifest Software Solutions are innovative as they are always looking at new technology to see how we can do things better. They have set a high standard that we now set for other suppliers.”
“United Living supply a wide range of services to our customers and require a flexible integration service that ensures our customer’s needs are met. Manifest are always happy to work with us and our customers on the design of the integration.”
“The Manifest team work closely with our delivery team to ensure a joined-up approach, ensuring customers get the very best, fully integrated solutions. The flexibility of Manifest and their willingness to put customers first definitely sets them apart.”
“We have worked with Manifest Software Solutions since late 2017 and they are, by far, the best software company I have worked in partnership with.”
“When OneHousing needed to integrate Dynamics and Civica Cx, we spoke to Manifest to see if they could help. Within weeks they had successfully progressed integrating the systems and our project was back on track. Manifest’s detailed knowledge of housing ensured they had no problem understanding our requirements, and their familiarity with all the housing system APIs meant the work was quickly completed. People on the project team were truly amazed by the speed and efficiency of Manifest.”
“If a customer provides a low satisfaction score, we can now contact them and quickly resolve the situation before it escalates into a complaint. Manifest Software Solutions has enabled us to turn ranters into ravers!”
“Manifest Software Solutions have reduced costs and time by working closely with Total Mobile on this dual development piece.”
“The Manifest team are extremely flexible and willing to help in any way they can.
I can’t imagine having undertaken this project without them.”
“Manifest have taken the complexity out of a complicated process. Everything is adaptable.
They are knowledgeable, honest and trustworthy and they give you sound, honest advice with your business in mind, not theirs.”
“Working to extremely tight timescales Manifest quickly became a member of project team and worked together with us and our partner to provide a robust custom integration that allowed Salesforce to access property, tenancy, tenant and works order details.”
“We have always found the support from Manifest Software Solutions to be excellent. They are very responsive, often knowing about issues before we know about them and offering to speak to other parties to resolve.”
“Everything is now paperless. Without these integrations, none of this would be achievable.”
“They are an emergency service of sorts as they always resolve problems, even if it’s not their issue.”
“The outcomes from this project have exceeded all expectations.”
“Every week, they make a commitment to our weekly progress meetings and they never let us down.”
“Manifest Software Solutions are very agile and motivated to support their customers. It’s nice to have someone who you feel is representing you.”
“Manifest Software Solutions always remain flexible – despite technical and time-based challenges.”
“Alan means what he says – they partner with us and have done a really good job of being an extended member of the team.”
“We completely trust them. No matter what the obstacle is, they will overcome it.
There is no chasing as if they say they are going to do it, they will.”
Let’s Connect
At Manifest Software Solutions, we’re dedicated to simplifying your system integrations. Whether you’re exploring new solutions or need support with existing ones, our team is here to help.
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