The Universal Adapter is a revolutionary integration platform, specially designed to meet the demanding needs of the housing sector. All the software, services and support you need to integrate any system with any other system is included. After go-live, all the integration is fully supported by our own team of implementation consultants, so you never need to worry about integration ever again.
We understand that busy IT staff need to be able to obtain support whenever they need it. So, all our integration consultants can be contacted at any time by direct dial or email. All our integration consultants also have a background working in Housing IT, so you can pick up the phone and have a meaningful discussion whenever you want. How refreshing is that?
The software includes every standard connector you need to integrate any on-premise, cloud system or database, all fully supported by our own team of integration consultants. We even provide networking support and hosted cloud services so you don’t have to worry about providing servers.
Our integration consultants will setup everything for you, but you are still in control. You have full access to everything we configure, you can even write your own interfaces and publish your own web services. Our unique web console allows you to monitor and manage all your integration from any web browser, so you are always in control.
If you need to integrate existing systems or are looking to integrate with a new system then just give us a call. We are always happy to advise on integration options and even set up proof of concept, so you can see the integration working before you make a decision.
The Universal Adapter
- Take away the pain of interfacing – no need for programming or advanced technical skills
Seamlessly integrates data -Users enter data a single time, and the Universal Adapter automatically replicates it across all of your systems
Compatible with any data source – forms, flat files, databases, web services, bespoke spreadsheets, systems and IoT devices
Built-in error monitoring – any exceptions are automatically isolated and a notification sent out via email and the web console
Automatically triggers reports and work actions – workflow actions and other functionality can be triggered when information is passed into your core systems
Streamlines customer services teams – no more admin-heavy job roles. Just a team working smarter as it removes the need for duplicated manual data entry
Use it across all systems – The Universal Adapter can be used across all your systems (not just housing management)
Fully configurable – your IT teams can adapt the software for your needs
Comes with ongoing support – Includes full support of the whole solution and all the interfaces, so whatever the issue, we will own it until it’s resolved
Always in control – monitor and manage all your interfaces from a single web console application
Solution Features
Web Console
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Integrated Appointments
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DocuSign eSignature
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