Our unique ‘toolkit’, known as the Universal Adapter, is capable of integrating data and information from multiple sources to make your organisation work smarter.
Take a look at some of our case studies to see how we have helped housing providers to save time and money and deliver improved levels of service to tenants through digital transformation.
Read our customer stories
- All
- AccessPay
- AllPay
- Aspire Housing
- Black Country Housing
- Blacklight
- Capita
- CASESTUDY
- Customer Engagement
- Document Management
- DocuSign
- DRS
- Eastlight Homes
- Fast Lean Smart
- HandePay
- HOUSING ASSOCIATIONS
- INTEGRATED SYSTEMS
- Mears
- Microsoft Exchange
- Mosscare St Vincent's
- Optivo
- Orchard
- Payments
- Rant&Rave
- Regenda
- Repairs
- Saxon Weald
- SharePoint
- SOLUTIONS
- Total Mobile
- VerseOne
South Yorkshire Housing Association
Civica Cx with First Touch and VerseOne Portal Integration South Yorkshire Housing Association has been providing homes for those most in need since 1972. Looking to change their housing management system from QLX to Cx, they needed a supplier [...]
Optivo’s Digital Onboarding of Residents
Universal Adapter powers digital onboarding of residents As one of the largest housing providers in the UK, and a member of the G15, Optivo provides affordable homes to over 90,000 people across London, the South East and the [...]
Integration allows Aspire Housing to collect 75% of payments online
Supporting more than 20,000 customers, Aspire Housing has affordable rental homes in Staffordshire and Cheshire, with ambitious plans to do much more in these communities over the next five years. After Aspire Housing procured a new website and moved to [...]
Saxon Weald receive Real-Time AllPay payments
AllPay real-time payments for Saxon Weald Established in 2000, Saxon Weald is a housing association managing approximately 6,750 homes across Sussex and Hampshire. Providing affordable rented and shared ownership homes for individuals and families, as well as properties [...]
Eastlight integrate Rant&Rave Surveys
Universal Adapter allows automated digital tenant surveys Eastlight Community Homes was created in July 2020 following the merger of Colne Housing and Greenfields Community Housing, providing 12,000 homes across Suffolk and Essex. Looking to solicit instant feedback [...]
AccessPay – Payroll and Payments
AccessPay integration proves seamless The Regenda Group, based across the north of England, strives to regenerate places and communities and to create opportunities for people. Regenda Homes, the housing association part of the group, provides 13,000 social housing [...]
Black Country Housing OpenHousing Integration
MSS integrates OpenHousing with Sharepoint Black Country Housing Group is a social business investing in people and communities, with over 2,100 homes across the Black Country and Birmingham and two Residential Care Homes. Manifest Software Solutions (MSS) [...]
Optivo integrate Total Mobile and Orchard
Universal Adapter provides DLO with fully integrated Total Mobile solution As one of the largest housing providers in the UK, and a member of the G15, Optivo provides affordable homes to over 90,000 people across London, the South [...]
Improving customer satisfaction
The Universal Adapter was utilised to excellent effect in a project with Mosscare, increasing the number of completed repair satisfaction surveys by 75%.
Exchange Email integrated with Orchard
Seamless email integration into Orchard Established in 2000, Saxon Weald is a housing association managing approximately 6,750 homes across Sussex and Hampshire. Providing affordable rented and shared ownership homes for individuals and families, as well as properties exclusively [...]
Enabling quicker and easier payments
Aspire Housing launched a new payment platform with Handepay, using the Universal Adapter to enable seamless integration with pre-existing systems and deliver benefits to both tenants and the organisation.
Streamlining customer services
Universal Adapter combines Microsoft Exchange Mail Server and Business Process Management system to streamline customer services.